Frequently Asked Questions

Bahaar FAQ

Order

I'm not sure what size to order?

Each product table on our website provides detailed reference measurements to help you make a choice.

Delivery

What is the delivery method?

Bahaar provides services to you around the world.

What is the delivery time?

Bahaar delivers you to Europe within an average of 48 to 72 hours, except for pre orders.For pre orders, the delivery time is indicated on the product page and depends on the supplier's production and delivery time.

Please contact us to learn about global delivery times outside of Europe.

What is the delivery fee?

The delivery cost is:

For France Free delivery for orders exceeding 150 euros. For other orders, the shipping cost is 6 euros.

Outside of France : 15 euros per order

Do you deliver goods abroad?

Of course! Bahaar provides services in France, Europe, and around the world. For shipping costs, please refer to "How much is the shipping cost

How do I track my orders?

Bahaar will send you a tracking number so that you can track your orders in real-time.

Does the sales price include taxes and duties?

Yes, you don't have to worry.

Payment : 

What payment method can I use for payment?

You can pay the purchase fee through credit card or PayPal.

How can I obtain my invoice?

To obtain your invoice, please contact our customer service customer@bahaar-paris.com

Is online payment method secure?

Bahaar is committed to using the most effective encrypted transmission and payment methods in the market.

Return/Exchange:

Is there a way to return or exchange goods?

Of course! You can request a return or exchange within 15 days.

NWe invite you to use this link to generate a return voucher:https://retours.urbanhub.fr/bahaar

You only need to enter the email address corresponding to the order.We are always available to provide you with any further information regarding:customer@Bahaar paris.com

For France, returns are free! For other countries, the return cost is borne by you.

Bahaar promises to refund the item immediately upon receipt. The repayment time depends on your bank's repayment time.

I sent the package back, how do I know you received it?

Please contact us at the customer's address@Bahaar paris.com

Contact us

I am a customer and would like to inquire about product or order issues or report issues:Please contact us via email address customer@bahaar-paris.com

For any other issues, news relations, B2B buyers... Please contact us contact@bahaar-paris.com