Frequently Asked Questions

FAQ BAHAR


Ordered


I am not sure of the size I want to order?

Each product sheet on our site details the reference measurements to help you make your choice.


Delivery


What are the delivery methods?

Bahaar delivers with Fedex worldwide.


What are the delivery times ?

Bahaar gives you in Europe within 48 to 72 hours. Please contact us to know the deadlines for world deliveries outside Europe.


How much are the delivery costs?

The delivery costs are:

For France : Free Delivery

Outside of France : 20 euros for any order


Do you make deliveries abroad?

Sure ! Bahaar delivers to France, Europe and all over the world with Fedex. For delivery costs, please refer to the question "How much are the delivery costs? »


How to track my order ?

Bahaar offers you a system that allows you to follow your order in real time.


Is the amount of taxes and customs duties included in the sale price?

Yes, you don't have to worry about it.


Payment : 


How can I pay for my purchases?

You can pay your purchases by bank card or PayPal.


How to get my bill?

To obtain your invoice, go to your customer account.


Is the online payment method secure?

Bahaar undertakes to use the encrypted transmission and payment methods among the most efficient market.


Return / Exchange:


Is there a way to return or exchange my order?

Sure ! You can request a return or exchange on the items purchased within 15 days.

For France, feedback is free! For other countries, the return costs are your responsibility.

Bahaar undertakes to reimburse you upon receipt of the item. The reimbursement period will depend on the deadlines of your bank.


I returned my package, how do you know if you it got back o you?

Please contact us on the address customer.bahaar@gmail.com, via Instagram or Facebook.


Make your purchases in Bahaar


How can I create an account?

  1. Click on account at the top right of the home page

  1. Click on "You don't have an account? Create one now ”
  2. Insert your information (first name, family name, email address and password)
  3. Confirm your email address via the email received on your mailbox. Be careful, check your spam!
  4. Your account is created!

Is it essential to create an account to place an order?

No, you have the possibility to place an order without creating a customer account on Bahaar.


Contact us

I am a customer and I want to ask a question or report a problem.


Please contact us via the email address customer.bahaar@gmail.com, on Instagram or Facebook or on the Site Contact section